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A UK Office for Product Safety and Standards report says the SOKANY SK-3378 4-in-1 corded vacuum presents a high fire risk because its supply cord conductor is undersized. eBay removed the listing, and owners are advised to stop using the vacuum and contact the retailer or supplier for a replacement or refund.
The UK Office for Product Safety and Standards (OPSS) has issued a high fire-risk warning for the SOKANY SK-3378 4-in-1 corded bagless vacuum cleaner, after testing found its supply cord had a conductor cross-section below the stated minimum. The online marketplace eBay removed the listing; people who own the vacuum are advised to stop using it immediately and contact the retailer or supplier about a replacement or refund.
The OPSS report says the vacuum has a rated current of 8.7 amps, for which a conductor cross-sectional area of at least 1.0 square millimetre is required under the relevant standard. Testing recorded a cross-sectional area of just 0.472 square millimetres. The report warns that an undersized conductor may overheat during normal use and could cause the product to catch fire.
The product is described as a corded upright vacuum supplied with cleaning attachments and marketed as a lightweight, 4-in-1 stick, upright and handheld cleaner. The report identifies the brand as SOKANY and the model as SK-3378. It lists the country of origin as China and identifies the eBay listing by item number 387535403242.
Alongside the cord issue, the report says improvements are needed to the product’s markings and warnings. It states that the vacuum does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs and Sockets etc. (Safety) Regulations 1994. The listed corrective action is removal of the online marketplace listing; the report separately advises owners to stop use and seek a remedy from the retailer or supplier.
Why Owners Should Stop Using It
The warning concerns a fault that can arise during ordinary use, not only misuse or damage. According to the OPSS, a conductor that is too small for the vacuum’s rated current may overheat, creating a potential fire hazard. Stopping use follows the authority’s direct advice and avoids continuing to operate a product identified as presenting a high risk.
Removing an online listing can limit further sales through that listing, but it does not by itself tell existing customers how many units were sold or reach every owner. Anyone who recognizes the SOKANY SK-3378 should check the model and contact the seller or supplier rather than assume that the listing’s removal resolved the issue for products already in homes. The report does not describe a repair procedure or say that continued use is safe under any circumstances.
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The Report’s Electrical Findings
The report is published under the UK product safety system and carries notification number 2610-0069. The notifying body is the Office for Product Safety and Standards. Its finding focuses on the supply cord’s measured conductor cross-section relative to the minimum cited for the product’s rated current, rather than on a general performance complaint about the vacuum.
The report identifies the product as a SOKANY 4-in-1 corded bagless vacuum, model SK-3378. The product’s listing title described it as a lightweight stick, upright and handheld floor cleaner. The source provides a product image and report PDF, but the supplied information does not state the date the product was first listed or how long it was available.
“The product presents a high risk of fire.”
— Office for Product Safety and Standards
What the Report Does Not Specify
The supplied report details do not give a publication date, the number of vacuums sold, the number of affected owners, or whether any fires or injuries have been reported. They also do not say whether the product was sold through other retailers or marketplaces, or whether eBay’s listing removal covered all versions of the product.
The report does not identify a specific retailer or supplier for every purchaser, nor does it set out a formal recall process, return deadline, or contact details. It records the listing’s removal and gives general advice to seek a replacement or refund. Owners should confirm the remedy directly with their retailer or supplier.
Steps for Current Owners
Owners should stop using the vacuum immediately and contact the retailer or supplier to ask about a replacement or refund, following the OPSS advice. The source does not provide instructions for repairing the cord, and it does not say that replacing or modifying the cord at home is an approved remedy.
The report records eBay’s removal of the cited listing. It does not announce further enforcement action or give a date for an additional update. Any further guidance, such as a more detailed recall notice or information about other sales channels, would need to come from the relevant safety authority, marketplace, or seller.
Key Questions
Which vacuum is covered by the warning?
The report identifies the SOKANY SK-3378, a 4-in-1 corded bagless vacuum cleaner. It also lists eBay item number 387535403242 for the cited listing.
Why does the report say the vacuum could catch fire?
The OPSS says testing found a cord conductor cross-section of 0.472 mm², below the cited minimum of 1.0 mm² for the vacuum’s 8.7-amp rated current. The authority says an undersized conductor may overheat during normal use and could cause a fire.
What should owners do?
The report advises owners to stop using the vacuum immediately and contact the retailer or supplier about a replacement or refund.
Has the product been recalled?
The supplied report states that eBay removed the listing and advises owners to contact their retailer or supplier. It does not describe a separate formal recall process or provide a recall deadline.
Have injuries or fires been confirmed?
The supplied report does not say whether any fires, injuries or other incidents have been reported. Its warning is based on the cord’s measured cross-section and the resulting potential overheating risk.
Source: primary
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